![]() ![]() Wait 1 minute, plug the power cord back in and turn the console back on as you would normally. Unplug the power cord from the back of the console. Press and hold the power button on the front of the console until it turns off completely. Select "Clear persistent storage" Next, clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox. ![]() In the BLU-RAY section select "Persistent Storage". Next, power cycle modem/router: Unplug the modem/router and router for 60 seconds Plug the modem/router back into the power source Reboot the system (PC or console) Confirm the internet is back online, and see if the issue is still present. Let's first clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, ![]()
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